DigitalOcean, Inc. (herein referred to as "DigitalOcean") agrees to provide services to the Subscriber, subject to the following Terms of Service. Use of DigitalOcean's service constitutes acceptance and agreement to DigitalOcean's Terms of Service.
DigitalOcean, Inc. ("DigitalOcean") welcomes you to www.digitalocean.com (the “Website”). These terms and conditions of service (“Terms of Service”) govern your use of the Website, operated by DigitalOcean, and provided to the Subscriber (the “Subscriber” or “You”). Please read these Terms of Use carefully before using the Website. Using the Website or otherwise interacting with or accessing any of DigitalOcean's services constitutes Your acceptance and agreement to be bound by DigitalOcean's Terms of Service. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, YOU MAY NOT USE THE WEBSITE AND YOU SHOULD EXIT THE WEBSITE IMMEDIATELY.
DigitalOcean reserves the right to modify the Terms of Service without notice.
DigitalOcean reserves the right, at any time and from time to time, to amend or to modify these Terms of Service without prior notice to You. Amendments and modifications shall take effect immediately when posted on the Website. By continuing to access or use the Website after any such amendments or modifications, You agree to be bound by such amended or modified Terms of Service. For this reason, we encourage You to review the Terms of Service whenever you use the Website. If you do not agree to any change to the T&C, then you must immediately stop using the Site.
1. Eligibility & Acceptance
1. Eligibility & Acceptance
1.1 You may use our services, provided that you are of legal age to form a binding contract and are not barred from receiving such services under the laws of the United States or other jurisdictions. In order to access our services, you are required to provide current and factual identification, contact, and other information as part of the registration process. You are responsible for the confidentiality of your account information and for all activities that occur under your account. You are solely responsible for all content within your account. You agree to immediately notify DigitalOcean of any unauthorized use of your account or any other breach of security. DigitalOcean will not be liable for any loss or damage as a result of your failure to provide us with accurate information or to keep your account secure. 1.2 By registering for an account with your email address you are agreeing to the Terms of Service, Privacy Policy, Acceptable Use Policy, and all other clauses listed here forth. If you do not wish to accept these terms you can simply deactivate your account and not continue using it.
1.1 The Website is not targeted towards, nor intended for use by, anyone under the age of 18. By using the Website, You represent and warrant that You are 18 years of age or older. If You are not at least 18 years of age, do not use or access the Website. You may use our services, provided that you are of legal age to form a binding contract and are not barred from receiving such services under the laws of the United States or other jurisdictions. In order to access our services, you are required to provide current and factual identification, contact, and other information as part of the registration process. You are responsible for the confidentiality of your account information and for all activities that occur under your account. You are solely responsible for all content within your account. You agree to immediately notify DigitalOcean of any unauthorized use of your account or any other breach of security. DigitalOcean will not be liable for any loss or damage as a result of your failure to provide us with accurate information or to keep your account secure. 1.2 By registering for an account with your email address, you are agreeing to these Terms of Service, as well as DigitalOcean’s Privacy Policy and Acceptable Use Policy. Your submission of personal information through the Website is governed by our Privacy Policy, which can be reached by clicking on the "Privacy Policy" link. These Terms of Service fully incorporates by reference the terms and conditions of the Privacy Policy. If You do not wish to accept these terms and conditions, then you must immediately deactivate Your account and stop using the Website.
2. Acceptable Use Policy
2. Acceptable Use Policy
Lawful use of the Network
Lawful use of the Network
2.1 In using the Network, Users will comply with, and refrain from violations of, all applicable provisions of the United States Code, the Code of Federal Regulations, and the New York Revised Statutes, including but not limited to those statutes forbidding: (a) distribution of child pornography, (b) forgery, identity theft, misdirection or interference with electronic communications, (c) invasion of privacy, (d) violations of the CANSPAM Act, (e) collection of excessive user data from children, or other improper data collection activities, (f) securities violations, wire fraud, money laundering, or terrorist activities, or (f) false advertising, propagating or profiting from frauds and unfair schemes. Users will also comply with the affirmative requirements of law governing Network use, including but not limited to: (a) disclosure requirements, including those regarding notification of security breaches, (b) records maintenance for regulated industries, and (c) financial institution safeguards.
2.1 In using DigitalOcean’s Network (the “Network"), Subscribers must comply with, and refrain from violations of, all applicable provisions of law, including the United States Code, the Code of Federal Regulations, and the New York Revised Statutes, including but not limited to those statutes forbidding: (a) distribution of child pornography, (b) forgery, identity theft, misdirection or interference with electronic communications, (c) invasion of privacy, (d) violations of the CANSPAM Act, (e) collection of excessive user data from children, or other improper data collection activities, (f) securities violations, wire fraud, money laundering, or terrorist activities, or (f) false advertising, propagating or profiting from frauds and unfair schemes. Subscribers will also comply with the affirmative requirements of law governing Network use, including but not limited to: (a) disclosure requirements, including those regarding notification of security breaches, (b) records maintenance for regulated industries, and (c) financial institution safeguards.
Agreed Use of Allotted Network Resources
Agreed Use of Allotted Network Resources
2.2 Users shall not use any method to circumvent the provisions of the terms of service, or to obtain services in excess of those for which they contract with DigitalOcean. Users shall use only those IP addresses that are assigned to them by DigitalOcean, and shall not use any IP addresses outside of their assigned range. Users shall not use any mechanism to exceed the amount of Network resources assigned to them, or to conceal such activities.
2.2 Subscribers shall not use any method to circumvent the provisions of the Terms of Service, or to obtain services in excess of those for which they contract with DigitalOcean. Subscribers shall use only those IP addresses that are assigned to them by DigitalOcean, and shall not use any IP addresses outside of their assigned range. Subscribers shall not use any mechanism to exceed the amount of Network resources assigned to them, or to conceal such activities.
Injurious Code
Injurious Code
2.3 Users may not use the Network to distribute, receive communications or data gleaned from, or execute any action directed by any type of injurious code, including but not limited to: (a) trojans, (b) key loggers, (c) viruses, (d) malware, (e) botnets, (f) denial of service attacks, (g) flood or mail bombs, (h) logic bombs, or (f) other actions which DigitalOcean reserves the sole right to determine to be malicious in intent.
2.3 Subscribers may not use the Network to distribute, receive communications or data gleaned from, or execute any action directed by any type of injurious code, including but not limited to: (a) trojans, (b) key loggers, (c) viruses, (d) malware, (e) botnets, (f) denial of service attacks, (g) flood or mail bombs, (h) logic bombs, or (f) other actions which DigitalOcean reserves the sole right to determine to be malicious in intent.
Email Violations
Email Violations
2.4 In addition to being forbidden from performing any acts made illegal by the CAN-SPAM Act, Users may not send bulk email utilizing their Network resources unless they maintain a double-authorized list of subscribed members including IP addresses and relevant contact information, along with following guidelines for including removal links with all sent emails according to the CAN-SPAM act. Users are forbidden from taking any action that would result in their IP addresses, or any IP address associated with DigitalOcean or other Users, being placed on the Spamhaus.org blacklist.
2.4 In addition to being forbidden from performing any acts made illegal by the CAN-SPAM Act, Subscribers may not send bulk email utilizing their Network resources unless they maintain a double-authorized list of subscribed members including IP addresses and relevant contact information, along with following guidelines for including removal links with all sent emails according to the CAN-SPAM Act. Subscribers are forbidden from taking any action that would result in their IP addresses, or any IP address associated with DigitalOcean or other Subscribers, being placed on the Spamhaus.org blacklist. DigitalOcean reserves the sole and absolute right to determine whether an email violation has occurred.
Restrictions
Restrictions
2.5 You agree that you will NOT use DigitalOcean's services to: violate any applicable state and federal law and regulation, including, but not limited to, any copyright, trademark, patent, anti-piracy, or other intellectual property law or regulation, or encourage or enable others to violate any such law or regulation. Transmit, distribute, post, store, link, or otherwise traffic in information, software, or materials that is offensive, abusive, inappropriate, malicious, or detrimental, including, but not limited to, those that: Are obscene, fraudulent, or discriminatory. DigitalOcean permits adult websites that abide by state and federal law and regulation.
2.5 You agree that you will NOT use DigitalOcean's services to violate any applicable state and federal law and regulation, including, but not limited to, any copyright, trademark, patent, anti-piracy, or other intellectual property law or regulation, or encourage or enable others to violate any such law or regulation. You also agree that you will not transmit, distribute, post, store, link, or otherwise traffic in information, software, or materials that is offensive, abusive, inappropriate, malicious, or detrimental, including, but not limited to, those that Digital Ocean shall determine in its sole and absolute discretion, are obscene, fraudulent, or discriminatory. DigitalOcean may permit adult websites that abide by state and federal law and regulation.
2.6 Users are restricted from registering multiple accounts with the same billing details without first notifying DigitalOcean of that intent to ensure that accounts aren't automatically flagged as possibly fraudulent and without notification accounts may be treated as abuse and/or fraudulent which would lead to suspension of service. DigitalOcean also reserves the right to terminate a customers account if they are targeted by malicious activity from other parties.
2.6 Subscribers are restricted from registering multiple accounts with the same billing details without first notifying DigitalOcean of that intent. Otherwise, DigitalOcean shall have the right to automatically flag such accounts as fraudulent or abusive, and Digital Ocean may, without notification to the Subscriber of such account, suspend the service of such account or any other account used by such Subscriber. The use of referral codes by multiple accounts having the same billing profile is not allowed. DigitalOcean also reserves the right to terminate a Subscriber's account if they are targeted by malicious activity from other parties.
2.7 Grandfathered accounts receive free bandwidth for the life of the account and were instated as a reward for our early adopters. There are additional restrictions for grandfathered accounts as they are intended to provide bandwidth services free to customers for their direct usage, there are several cases which fall outside of direct usage which can lead to an account's grandfathered status being revoked, these include but are not limited to: running Torrents for download or Seed Servers, TOR, services that include content of an Adult or Pornographic nature, reselling services through their account to provide free bandwidth to other individuals, transferring the account ownership to another individual or entity, or otherwise circumventing the intended fair usage of free bandwidth by distributing it freely to others. Free bandwidth is provided to grandfathered accounts for their own usage and these limitations are in place to ensure that grandfathered accounts that are in keeping with the intended fair usage of the service receive bandwidth for free for the life of the account.
2.7 As a reward for being early adopters of DigitalOcean’s services, Subscribers with grandfathered accounts shall receive free bandwidth for the duration that such account is operative and conducts its operations in compliance with these Terms of Service (“Grandfathered Accounts”). The free bandwidth may only be used directly by the Subscriber of such Grandfathered Account. Notwithstanding the foregoing, Subscribers of Grandfathered Accounts must NOT: (i) run Torrents for download or Seed Servers, TOR, or services that include content of an Adult or Pornographic nature; (ii) resell services through their account to provide free bandwidth to other individuals; or (iii) transfer the account ownership to another individual or entity, or otherwise circumvent the intended fair usage of free bandwidth by distributing it freely to others. Failure of Subscribers of Grandfathered Accounts to follow these terms will result in the revocation of their accounts’ Grandfathered status.
Invasion of Privacy, Defamation, or Harassment
Invasion of Privacy, Defamation, or Harassment
2.8 Users may not use Network resources in a manner that would violate the lawful privacy rights of any person, or to publish or republish defamatory statements, or to harass and embarrass.
2.8 Subscribers may not use Network resources in a manner that would violate the lawful privacy rights of any person, or to publish or republish defamatory statements, or to harass or embarrass, which shall be determined in DigitalOcean’s sole and absolute discretion.
Violation of Copyright, Trademark, Patent or Trade Secret
Violation of Copyright, Trademark, Patent or Trade Secret
2.9 Users may not use Network resources in violation of the copyrights, trademarks, patents or trade secrets of third parties, nor shall they utilize the Network to publish such materials in a manner that would expose them to public view in violation of the restrictions of law. The provisions of the DMCA will apply to issues presented by allegations of copyright violations by third parties. DigitalOcean will, in appropriate circumstances, terminate the accounts of repeat infringers.
2.9 Subscribers may not use Network resources in violation of the copyrights, trademarks, patents or trade secrets of third parties, nor shall they utilize the Network to publish such materials in a manner that would expose them to public view in violation of the law. The provisions of the Digital Millennium Copyright Act of 1998 (“DMCA”) (as required under 17 U.S.C. §512) will apply to issues presented by allegations of copyright violations by third parties. DigitalOcean will, in appropriate circumstances, terminate the accounts of repeat violators. If a third party believes that a Subscriber of DigitalOcean is violating its intellectual property rights, it should notify us by email at abuse@digitalocean.com. A notification should include the IP address where the violation is believed to have occurred in addition to any other requirements of the relevant law.
If You believe any content on the Website infringes Your copyright, You should immediately send a notice of any such potential infringement to DigitalOcean. Your notice must meet the requirements of the DMCA by providing the following information:
1. An identification of the copyrighted work claimed to have been infringed;
2. An identification of the material that you claim is infringing so that we may locate it on the site;
3. Your address, telephone number and email address;
4. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent or the law;
5. A statement by you that the above information in your notice is accurate, made under penalty of perjury, and that you are authorized to act on behalf of the owner of the copyright interest involved; and
6. Your signature.
The notice should be E-Mailed to: abuse@digitalocean.com
and simultaneously mailed to:
DigitalOcean, Inc.
Attn: Abuse
270 Lafayette St, Suite #1105
New York, NY 10012
Upon receipt of notice as described above, DigitalOcean shall take whatever action, in its sole discretion, it deems appropriate.
Other Violations
Other Violations
2.10 The foregoing enumeration of violative acts is not meant to be exclusive, and DigitalOcean provides notice hereby that it has and will exercise its authority to take whatever action is necessary to protect the Network, Users, and third parties from acts that would be inimical to the purposes of this AUP as set forth above.
2.10 The foregoing enumeration of violations is not meant to be exclusive, and DigitalOcean provides notice hereby that it has and will exercise its authority to take whatever action is necessary to protect the Network, Subscribers, and third parties from acts that would be inimical to the purposes of Digital Ocean’s Acceptable Use Policy, as set forth herein.
Acts of Sub-Users
Acts of Sub-Users
2.11 Users are responsible for the acts of others utilizing their Network access, and will be held responsible for violations of this AUP by their sub-users or persons who gain access to the Network using the User's access codes. Any activity that a User is prohibited from performing by this AUP is equally prohibited to anyone using the Network-access of the User. Accordingly, Users agree to take the following actions to control the activities of those who connect to the Network by any means.
2.11 Subscribers are responsible for the acts of others utilizing their Network access, and will be held responsible for violations of this Acceptable Use Policy by their sub-users or persons who gain access to the Network using the Subscriber's access codes. Any activity that a Subscriber is prohibited from performing by this Acceptable Use Policy is equally prohibited to anyone using the Network-access of the Subscriber. Accordingly, Subscribers agree to take the following actions outlined in 2.12, 2.13 and 2.14 below to control the activities of those who connect to the Network by any means.
Access Code Protection
Access Code Protection
2.12 Users will utilize proper security protocols, such as setting strong passwords and access control mechanisms, safeguarding access to all logins, passwords, and verifying the trustworthiness of persons who are entrusted with account access information.
2.12 Subscribers shall utilize proper security protocols, such as setting strong passwords and access control mechanisms, safeguarding access to all logins and passwords, and verifying the trustworthiness of persons who are entrusted with account access information.
Notification Regarding the AUP
Notification Regarding the Acceptable Use Policy
2.13 Users will notify all persons who receive Network-access of the provisions of this AUP, and will inform them that its terms are binding upon them.
2.13 Subscribers shall notify all persons who receive Network-access of the provisions of this Acceptable Use Policy, and shall inform them that the terms of the Acceptable Use Policy are binding upon them.
Remedial Action
Remedial Action
2.14 Users will notify DigitalOcean if and when they learn of any security breaches regarding the Network, and will aid in any investigation or legal action that is taken by authorities and/or DigitalOcean to cure the security breach.
2.14 Subscribers shall notify DigitalOcean if and when they learn of any security breaches regarding the Network, and shall aid in any investigation or legal action that is taken by authorities and/or DigitalOcean to cure the security breach.
Remedies for Violations
Remedies for Violations
2.15 DigitalOcean may take any of the following appropriate actions to remedy violations of this AUP:
2.15 DigitalOcean may take any appropriate actions immediately and without notice to remedy violations of this Acceptable Use Policy or any violations of law.
Service Suspension or Termination
Service Suspension or Termination
2.16 DigitalOcean may suspend or terminate any account without refund by a User that violates the provisions of this AUP, as DigitalOcean may deem appropriate to the circumstances of the violation. DigitalOcean will provide prior notice of the intent to suspend or terminate service if the provision of notice will not, in DigitalOcean's judgment, run counter to the purposes of the AUP.
2.16 DigitalOcean shall have the right to suspend or terminate any Subscriber’s account without refund, and without notice to such Subscriber, in the event that such Subscriber violates any provisions of DigitalOcean’s Acceptable Use Policy as long as DigitalOcean deems it appropriate in its sole and absolute discretion. DigitalOcean may provide prior notice of the intent to suspend or terminate service if such notice will not, in DigitalOcean's discretion, run counter to the intents and purposes of DigitalOcean’s Acceptable Use Policy.
Misuse of System Resources
2.17 DigitalOcean reserves the right to terminate services in the event Subscribers misuse system resources, including but not limited to employing programs that consume excessive network capacity, CPU cycles, or disk IO.
3. Master Service Agreement
3. Master Service Agreement
Term
Billing and Term
3.1 The term of this Agreement shall be monthly, to commence on the date that the User sign-ups electronically for service by creating an account with an email address. Fees are billed by DigitalOcean on a monthly billing cycle commencing on the first of each month, ending on the last day of the month.
3.1 The term of this Agreement shall be monthly, to commence on the date that the Subscriber signs up electronically for DigitalOcean’s service by creating an account with an email address. All invoices are denominated, and Subscriber must pay, in U.S. Dollars. Subscribers are typically billed monthly on or about the first day of each month, with payment due no later than ten (10) days past the invoice date. On rare occasions, a Subscriber may be billed an amount up to the Subscriber's current balance in an effort to verify the authenticity of the Subscriber's account information. This process ensures that Subscribers without a payment history are not subjected to additional scrutiny. Subscribers are entirely responsible for the payment of all taxes. For specific pricing policies, please refer to https://www.digitalocean.com/pricing.
Invoicing Policies
Acceptable Payment Methods
3.2 All invoices are denominated, and User must pay, in U.S. Dollars. User will be billed on or around the first of each month, with payment due no later than the 10 days past the invoice date.
3.2 DigitalOcean accepts major credit cards, debit cards, and Paypal payments. Subscribers who choose to pay with Paypal will be strictly limited to a single DigitalOcean account per Paypal account. Virtual credit cards and gift cards typically will not be accepted. Other forms of payment may be arranged by contacting DigitalOcean at contact@digitalocean.com.
Arrearages
Arrearages
3.3 Payments not made within ten (10) days of invoicing will be deemed in arrears. For accounts in arrears. If any amount is more than ten days overdue, DigitalOcean may suspend service and bring legal action to collect the full amount due, including any attorneys fees and costs.
3.3 Payments not made within ten (10) days of invoicing will be deemed in arrears. For accounts in arrears, if any amount is more than ten (10) days overdue, without the requirement of providing notice of such arrears, DigitalOcean may suspend service to such account and bring legal action to collect the full amount due, including any attorneys’ fees and costs.
Suspension for Nonpayment
Suspension for Nonpayment
3.4 If a customer is past due on their balance, DigitalOcean will send 3 email notifications within a 15 day period before suspending the customer's account. Servers will be temporarily powered off during the suspension period. DigitalOcean reserves the right to delete the customer's suspended machines after the final termination notice.
3.4 If a Subscriber is past due on their balance, DigitalOcean may send up to three (3) email notifications within a fifteen (15) day period before suspending the Subscriber's account. Servers will be temporarily powered off during the suspension period. DigitalOcean reserves the right to delete the Subscriber's suspended machines after the final termination notice.
User Duties
Subscriber Duties
3.5 User will: Provide and maintain accurate personal and business identifying information, including Social Security Numbers, EIN Numbers, names, addresses, telephone numbers, and email addresses. Utilize proper security protocols, such as setting strong passwords and access control mechanisms, safeguarding access to all logins, passwords, verifying the trustworthiness of persons who are entrusted with account access information, and notifying DigitalOcean if and when any security breaches involving data hosted or stored at DigitalOcean occurs. Make full and timely payment of fees for services as selected pursuant to the terms of service. Provide DigitalOcean with accurate information relevant to assessing fees. Comply with the terms of this agreement, including the requirements of the terms of service, AUP, and Privacy Policy.
3.5 Subscriber shall: (i) provide and maintain accurate personal and business identifying information, Employer Identification Numbers, names, addresses, telephone numbers, and email addresses; (ii) utilize proper security protocols, such as setting strong passwords and access control mechanisms, safeguarding access to all logins and passwords, verifying the trustworthiness of persons who are entrusted with account access information, and notifying DigitalOcean if and when any security breaches involving data hosted or stored through DigitalOcean occurs; (iii) make full and timely payment of any and all fees for services as selected pursuant to the Terms of Service; (iv) provide DigitalOcean with accurate information relevant to assessing fees; (v) comply with the terms of DigitalOcean’s service agreement, if any, including the requirements of these Terms of Service, Acceptable Use Policy, and Privacy Policy; and (vi) refrain from the use of DigitalOcean's services for high risk activities including but not limited to the operation of nuclear facilities, air traffic control, life support systems, or any other use where the failure of service could lead to death, personal injury, or environmental damage. Additionally, Subscriber is responsible for all account activities, regardless of whether the activities are undertaken by Subscriber, its employees or a third party (including Subscriber’s contractors or agents). DigitalOcean and its affiliates shall not be responsible for unauthorized access to a Subscriber’s account. If You believe an unauthorized third party may be using Your account or if Your account information is lost or stolen, You shall contact DigitalOcean immediately.
Disclaimers and Waiver of Liability
Disclaimers and Waiver of Liability
3.6 DIGITALOCEAN DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, REGARDING THE SERVICES PROVIDED HEREUNDER, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. NO REPRESENTATION OR OTHER AFFIRMATION OF FACT REGARDING HARDWARE, SOFTWARE, OR SERVICES, NOR THE STATEMENT OR CONDUCT OF ANY AGENT OF DigitalOcean, SHALL BE DEEMED A WARRANTY FOR ANY PURPOSE OR GIVE RISE TO ANY LIABILITY WHATSOEVER. USER ACKNOWLEDGES THAT HE OR SHE HAS RELIED ON NO WARRANTIES OR STATEMENTS OTHER THAN AS MAY BE SET FORTH HEREIN. USER HEREBY WAIVES ANY AND ALL CLAIMS AGAINST DigitalOcean ARISING OUT OF USER'S PURCHASE OR USE OF THE SOFTWARE, OR ANY CONDUCT OF DigitalOcean'S OFFICERS, EMPLOYEES, OR AGENTS. DigitalOcean SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO USER OR ANY THIRD PARTY IN ANY AMOUNT, OR FOR ANY INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES, UNDER ANY CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, REVENUE OR SAVINGS, LOSS OF GOODWILL, OR THE LOSS OF USE OF ANY DATA, EVEN IF DigitalOcean HAD BEEN ADVISED OF, KNEW, OR SHOULD HAVE KNOWN, OF THE POSSIBILITY THEREOF. NO DISCLOSURE BY DigitalOcean'S OFFICERS, EMPLOYEES, OR AGENTS, SHALL BE MADE A CAUSE OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL DigitalOceanS AGGREGATE CUMULATIVE LIABILITY HEREUNDER, WHETHER IN CONTRACT, TORT, UNDER STATUTE, OR OTHERWISE, EXCEED THE AMOUNT OF ONE (1) MONTH OF SERVICE PROVIDED PURSUANT TO THIS AGREEMENT. USER ACKNOWLEDGES THAT THE FEES PAID BY HIM OR HER REFLECT THE ALLOCATION OF RISK SET FORTH IN THIS AGREEMENT AND THAT DigitalOcean WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS.
3.6 PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS DIGITALOCEAN’S LIABILITY TO YOU. THIS PROVISION SHALL ONLY APPLY UP TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW. NOTHING HEREIN IS INTENDED TO LIMIT ANY RIGHTS YOU MAY HAVE WHICH MAY NOT BE LAWFULLY LIMITED. IF YOU ARE UNSURE ABOUT THIS OR ANY OTHER SECTION OF THESE TERMS, PLEASE CONSULT WITH A LEGAL PROFESSIONAL PRIOR TO ACCESSING OR USING THE WEBSITE. BY ACCESSING OR USING THE WEBSITE, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS, INCLUDING THIS SECTION. YOU ARE GIVING UP SUBSTANTIAL LEGAL RIGHTS BY AGREEING TO THESE TERMS. DIGITALOCEAN DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, REGARDING THE SERVICES PROVIDED HEREUNDER, INCLUDING, BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT. NO REPRESENTATION OR OTHER AFFIRMATION OF FACT REGARDING HARDWARE, SOFTWARE, OR SERVICES, NOR THE STATEMENT OR CONDUCT OF ANY AGENT OF DIGITALOCEAN, SHALL BE DEEMED A WARRANTY FOR ANY PURPOSE OR GIVE RISE TO ANY LIABILITY WHATSOEVER. SUBSCRIBER ACKNOWLEDGES THAT HE OR SHE HAS RELIED ON NO WARRANTIES OR STATEMENTS OTHER THAN AS MAY BE SET FORTH HEREIN. SUBSCRIBER HEREBY WAIVES ANY AND ALL CLAIMS AGAINST DIGITALOCEAN ARISING OUT OF SUBSCRIBER'S PURCHASE OR USE OF THE SOFTWARE, OR ANY CONDUCT OF DIGITALOCEAN’S DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES. DIGITALOCEAN SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO A SUBSCRIBER OR ANY THIRD PARTY IN ANY AMOUNT, OR FOR ANY INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, UNDER ANY CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, REVENUE OR SAVINGS, LOSS OF GOODWILL, BUSINESS INTERRUPTION, REPUTATIONAL HARM OR THE LOSS OF USE OF ANY DATA OR INFORMATION, EVEN IF DIGITALOCEAN HAD BEEN ADVISED OF, KNEW, OR SHOULD HAVE KNOWN, OF THE POSSIBILITY THEREOF. NO DISCLOSURE BY DIGITALOCEAN’S DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES, SHALL BE MADE A CAUSE OF LIABILITY. UNDER NO CIRCUMSTANCES SHALL DIGITALOCEAN’S AGGREGATE CUMULATIVE LIABILITY HEREUNDER, WHETHER IN CONTRACT, TORT, UNDER STATUTE, OR OTHERWISE, EXCEED THE AMOUNT OF ONE (1) MONTH OF SERVICE PROVIDED PURSUANT TO THIS AGREEMENT. SUBSCRIBER ACKNOWLEDGES THAT THE FEES PAID BY HIM OR HER REFLECT THE ALLOCATION OF RISK SET FORTH IN THIS AGREEMENT AND THAT DIGITALOCEAN WOULD NOT ENTER INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS. YOUR SOLE AND EXCLUSIVE RIGHT AND REMEDY IN CASE OF DISSATISFACTION WITH THE WEBSITE, DIGITALOCEAN’S SERVICES OR ANY OTHER GRIEVANCE SHALL BE YOUR TERMINATION AND DISCONTINUATION OF ACCESS TO OR USE OF THE WEBSITE.
Confidentiality
Confidentiality
3.7 User shall keep confidential any Confidential Information to which it is given access, and shall cooperate with DigitalOcean's efforts to maintain the confidentiality thereof. User shall not publish to third parties or distribute information or documentation that DigitalOcean provides for purposes of operating and maintaining its systems, including material contained in estimates, invoices, work orders, or other such materials.
3.7 Subscriber shall keep confidential any Confidential Information to which it is given access, and shall cooperate with DigitalOcean's efforts to maintain the confidentiality thereof. Subscriber shall not publish to third parties or distribute information or documentation that DigitalOcean provides for purposes of operating and maintaining its systems, including material contained in estimates, invoices, work orders, or other such materials.
Backup
Backup
3.8 User is solely responsible for the preservation of User's Data. Even with respect to Data as to which User contracts for backup services, DigitalOcean shall have no responsibility to preserve Data, the service is provided as is, without warranty.
3.8 Subscriber is solely responsible for the preservation of Subscriber's data which Subscriber saves onto its virtual server (the “Data”). Even with respect to Data as to which Subscriber contracts for backup services provided by DigitalOcean, DigitalOcean shall have no responsibility to preserve Data, the service is provided “AS IS”, without warranties of any kind. DigitalOcean shall have no liability for any Data that may be lost, or unrecoverable, by reason of Subscriber’s failure to backup its Data.
Export
Export
3.9 User shall comply with all applicable export and import control laws and regulations in its use of DigitalOcean Services, and, in particular, User shall not utilize DigitalOcean Services to export or re-export Data or Software without all required United States and foreign government licenses. User assumes full legal responsibility for any access and use of DigitalOcean Services from outside the United States, with full understanding that the same may constitute export of technology and technical data that may implicate export regulations and/or require export license, and represents that, should such a license be required, it shall be User's responsibility to obtain the same, and in the event of any breach of this duty resulting in legal claims against DigitalOcean, User shall defend and hold Licensor harmless from all claims and damages arising therefrom.
3.9 Subscriber shall comply with all applicable export and import control laws and regulations in its use of DigitalOcean’s services, and, in particular, Subscriber shall not utilize DigitalOcean’s services to export or re-export Data or software without all required United States and foreign government licenses. Subscriber assumes full legal responsibility for any access and use of DigitalOcean’s services from outside the United States, with full understanding that the same may constitute export of technology and technical data that may implicate export regulations and/or require export license. Should such a license be required, it shall be Subscriber's responsibility to obtain the same, at Subscriber’s sole cost and expense, and in the event of any breach of this duty resulting in legal claims against DigitalOcean, Subscriber shall defend, indemnify and hold DigitalOcean harmless from all claims and damages arising therefrom.
Indemnification
Indemnification
3.10 User shall defend, indemnify and hold harmless DigitalOcean from any and all claims or causes of action arising out of User's misuse of DigitalOcean Services.
3.10 Subscriber shall defend, indemnify and hold harmless DigitalOcean, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and its officers, directors, employees, agents and representatives from any and all claims or causes of action, demands and damages (actual or consequential) of every kind and nature, known and unknown, including attorneys’ fees arising out of or in connection with Subscriber’s access to and use of DigitalOcean’s services, any breach of Subscriber’s representations and warranties set forth herein in the Terms of Service, or Subscriber’s violation of any law or rights of a third party.
Termination
Termination
3.11 Either party may terminate this Agreement if the other party fails to cure a material breach of the terms of this Agreement within thirty (30) days after receiving notice thereof. In the event DigitalOcean terminates this Agreement for User's material breach, any amounts owed to DigitalOcean hereunder before such termination will be immediately due and payable, any and all rights granted to user this Agreement will immediately be cancelled, and User shall promptly discontinue all use of the Services, relinquish any Confidential Information in User's possession or control. If DigitalOcean determines that User's failure to abide by the terms and conditions of this Agreement may give rise to unlawful consequences or cause an immediate risk of damage to DigitalOcean, other Users, or third parties, DigitalOcean may terminate this Agreement on less than thirty (30) days notice.
3.11 DigitalOcean reserves the right, in its sole discretion, to immediately limit or terminate Your access to or use of DigitalOcean’s services and its Website at any time without prior notice. In the event DigitalOcean terminates Subscriber’s access to DigitalOcean’s services or Website as a result of a Subscriber's breach of any of the terms contained herein, any amounts owed to DigitalOcean before such termination shall be immediately due and payable, including any liabilities that may have been incurred prior to termination such as DigitalOcean’s costs for collection (including attorneys’ fees) of any such charges or other liabilities, any and all rights granted to Subscriber by this Agreement will immediately be terminated, and Subscriber shall promptly discontinue all use of the Services. If DigitalOcean determines, in DigitalOcean’s sole and absolute discretion, that Subscriber's failure to abide by these Terms of Service may give rise to unlawful consequences or cause any risk of damage to DigitalOcean, other Subscribers, or third parties, DigitalOcean may terminate this Agreement on less than thirty (30) days notice. Termination of Your access or use will not waive or affect any other right or relief to which DigitalOcean may be entitled, at law or in equity. DigitalOcean reserves all rights not expressly granted in these Terms of Service.
Legal Compliance
Legal Compliance
3.12 DigitalOcean may suspend or terminate Services and this Agreement immediately upon receipt of any lawfully issued notice from a court having jurisdiction over DigitalOcean, alleging the use of the Services to accomplish violations of law, pending the resolution of the relevant court proceeding. When subjected to lawful process requiring disclosure, DigitalOcean may disclose the User's identity and contact information, and DigitalOcean shall not be liable for damages or results thereof, and User agrees not to bring any action or claim against DigitalOcean for such disclosure.
3.12 DigitalOcean shall have the right to suspend or terminate any services provided to You immediately upon receipt of any lawfully issued notice from a court having jurisdiction over DigitalOcean, alleging the use of the services to accomplish violations of law, pending the resolution of the relevant court proceeding. When subjected to lawful process requiring disclosure, DigitalOcean may disclose the Subscriber's identity and contact information, and DigitalOcean shall not be liable for damages or results thereof, and Subscriber agrees not to bring any action or claim against DigitalOcean for such disclosure.
Survival
Survival
3.13 All terms of this Agreement, which by their nature are intended to survive termination of this Agreement, shall so survive.
3.13 All terms of this Agreement, which by their nature are intended to survive termination of this Agreement, shall so survive.
Force Majeure
Force Majeure
3.14 Either party shall be excused from performing hereunder to the extent that it is prevented from performing as a result of any act or event which occurs and is beyond its reasonable control, including, without limitation, acts of God, war, weather, utility or telecommunications outages, unrest or riot, strikes any action of a governmental entity, etc.; provided that the party experiencing the force majeure provides the other with prompt written notice thereof and uses reasonable efforts to remedy effects of such force majeure.
3.14 Neither You nor DigitalOcean shall be liable for nonperformance of the terms herein to the extent that either You or DigitalOcean are prevented from performing as a result of any act or event which occurs and is beyon
Choice of Law, Venue, Consent to Email Service and Waiver of Hague Convention Service Formalities
3.15 Any claim arising under this Agreement shall be construed in accordance with the substantive and procedural laws of the State of New York, without regard to principles of conflict of laws. User consents to the jurisdiction of the State of New York. User consents to service of process via Domestic or International First Class Certified Mail and/or email at the land and email addresses set forth in the signature line below, and waives any requirement under the Hague Convention or other judicial treaty requiring that legal process be translated into any language other than English.
Integration and Miscellaneous Provisions
3.16 This Agreement, including all related agreements and policies incorporated by reference herein, constitutes the entire agreement between the parties related to the subject matter hereof, supersedes any prior or contemporaneous agreement between the parties relating to DigitalOcean's Services and shall not be modified except by a written agreement signed by both parties, specifically recording the intent to amend this Agreement. Any waiver of a provision of this Agreement must be in writing and signed by the party to be charged. A valid waiver hereunder shall not be interpreted to be a waiver of that obligation in the future or any other obligation under this Agreement. If any provision of this Agreement is prohibited by law or held to be unenforceable, the remaining provisions hereof shall not be affected, and this Agreement shall continue in full force and effect as if such unenforceable provision had never constituted a part hereof. This Agreement may be executed in counterparts, each of which shall be deemed an original, but all of which together shall constitute the same instrument. This Agreement may be signed electronically.
4. Privacy-Policy
Personal Data Collected
4.1 DigitalOcean collects and stores personal information including the full name, company name, billing address, email address, IP address, landing page, referring URL for all customers upon registration and use of our service. We also store cookies for visitors to our websites in order to identify them for relevant advertising through third party websites, also known as retargeting. We also gather anonymous usage information from our visitors via cookies for usage with Google Analytics. If you have any questions regarding the data that is collected and or stored please contact us via email to contact@digitalocean.com or via mail to our address listed below.
Security of Personal Data
4.2 DigitalOcean is committed to protecting the security of customer collected Personal Data. To do so we employ a variety of industry-standard security technologies and measures to help protect your data from unauthorized access, use, or disclosure which include but are not limited to encrypting any transmission of said information using secure socket layer (SSL), passing of credit card information directly to our PCI compliant Merchant Processor, encryption of any collected credit card information, encryption of passwords and other authentication mechanisms such as API keys, and restricting access to encrypted information to support personnel at DigitalOcean. We require that customers enter in a password to access their account information and request that customers use a password composed of different characters and of a large length to strengthen security and that they do not disclose this information to others via electronic formats or otherwise. Please note that DigitalOcean cannot fully eliminate security risks associated with the collection of said data and mistakes and security breaches may happen, please contact us if you have any questions regarding the security of our website, application, or otherwise.
Third Party Disclosure of Personal Data
4.3 DigitalOcean does not disclose any Personal Data to any third party companies for purposes of partnerships or advertising.
4.4 DigitalOcean may disclose Personal Data to comply with relevant laws and legal governing bodies of any country in which we do business, or where a customer may reside in order to remain compliant with United States and International Laws, whereby mandated by state and or federal agencies for the purposes of criminal investigations or by court order.
4.5 DigitalOcean for the purposes of billing does disclose personal information such as name, billing address, IP address, and credit card information to third party merchants for processing payments.
Access to Personal Data
4.6 DigitalOcean customers have access to their personal data including full name, company name, email address, and credit card information. Customers have the ability to delete data related to their full name, company name, and identifiable billing information which will no longer be stored in our databases, with the exception of: email address, network logs, cases where fraudulent or otherwise illegal activity has been deemed to occurred as determined by law enforcement or DigitalOcean management, in which case the information may remain in our database indefinitely in order to help facilitate the prevention of repeated abuse in the future from the offending party.
4.7 To have your email permanently removed please email us at contact@digitalocean.com.
Server Data
4.8 DigitalOcean does not have access to customer's server data. The backend is locked away from customer support staff and only engineering staff has access to the physical servers where customer virtual machines reside. We do not store customer passwords nor private SSH keys and we do not request customer login information to their servers. We do not review or audit any customer data.
Advertising
4.9 DigitalOcean partners with third party ad networks to display advertising targeted to visitors of our website. To do so we store a cookie for visitors for the purposes of displaying advertising also commonly known as retargeting. The data that is stored and collected is non-identifiable and anonymous.
4.10 DigitalOcean will send occasional promotional materials through email and customers have the option to opt-out of these emails by either responding directly inside of the email itself or through updating their preferences in our control panel.
Opt Out
4.11 DigitalOcean customers can opt out of providing and asking that any Personal Data that was collected be removed if they believe it is being used in a manner not consistent with the what was presented in the privacy policy. In the event and at the sole discretion of DigitalOcean if it is determined that service no longer be provided a pro-rated refund of service will be refunded to the customer and the data will be removed as requested.
U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework
4.12 DigitalOcean complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. DigitalOcean has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view DigitalOcean's certification, please visit http://www.export.gov/safeharbor/.
Government Requests
4.13 Only in cases where DigitalOcean is served with a search warrant or a subpoena is any information passed along to any law enforcement entities. Otherwise we do not monitor our customer's servers or data and it is their responsibility to remain compliant within the laws of their own territories as well as the territories from which DigitalO