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Direct Registration System (DRS)
Direct Registration System (DRS)
What is the Direct Registration System (DRS)?
What is the Direct Registration System (DRS)?
The Direct Registration System (DRS) allows registered shares to be held in electronic form without having a physical security certificate issued as evidence of ownership.
The Direct Registration System (DRS) allows registered shares to be held in electronic form without having a physical security certificate issued as evidence of ownership.
Do I need an Investor Center account to be registered via DRS?
Do I need an Investor Center account to be registered via DRS?
No. Investors do not need an account with Computershare in order to be registered via DRS.
No. Investors do not need an account with Computershare in order to be registered via DRS.
Can I use the Direct Registration System (DRS) if I live outside the US?
Can I use the Direct Registration System (DRS) if I live outside the US?
Yes. Additionally, if your broker/intermediary is a participant of the Depository Trust Company (DTC), they will be able to deposit your shares into DTC (removing your name as a registered shareholder from the register) or withdraw shares from DTC (adding your name as a registered shareholder), electronically. Otherwise your broker/intermediary will need arrange this via its commercial relationship with a DTC participant (if it has one) to give effect to such transfers electronically. Failing that, a physical transfer form may be required, which may necessitate a medallion guarantee to verify the transferring party's signature. Medallion guarantees may be difficult to obtain outside the US.
Yes. Additionally, if your broker/intermediary is a participant of the Depository Trust Company (DTC), they will be able to deposit your shares into DTC (removing your name as a registered shareholder from the register) or withdraw shares from DTC (adding your name as a registered shareholder), electronically. Otherwise your broker/intermediary will need arrange this via its commercial relationship with a DTC participant (if it has one) to give effect to such transfers electronically. Failing that, a physical transfer form may be required, which may necessitate a medallion guarantee to verify the transferring party's signature. Medallion guarantees may be difficult to obtain outside the US.
Is there a limit to how many accounts Computershare can create in a particular timeframe?
Is there a limit to how many accounts Computershare can create in a particular timeframe?
Account creation is an automated process at Computershare. Our systems are resilient and perform effectively during periods of both low and exceptionally high demand. We are not currently experiencing, nor do we envisage any delays in the processing of transfers, including transfers to DRS and account opening.
Account creation is an automated process at Computershare. Our systems are resilient and perform effectively during periods of both low and exceptionally high demand. We are not currently experiencing, nor do we envisage any delays in the processing of transfers, including transfers to DRS and account opening.
Can I receive a share certificate?
Can I receive a share certificate?
In some instances, although higher DTC withdrawal fees may apply. Typically companies register investors into a DRS holding by default. Some companies have stopped issuing share certificates and DRS is the only way shares are maintained on the register.
In some instances, although higher DTC withdrawal fees may apply. Typically companies register investors into a DRS holding by default. Some companies have stopped issuing share certificates and DRS is the only way shares are maintained on the register.
Is it possible for a third party to ‘reverse’ my directly registered shareholdings into beneficial ownership without my consent?
Is it possible for a third party to ‘reverse’ my directly registered shareholdings into beneficial ownership without my consent?
No. Shareholders can themselves chose to move directly registered shares into beneficial ownership through an intermediary such as a broker. To do this, shareholders should instruct the transfer agent (such as Computershare) to deposit their shares into DTCC form and submit a signed and indemnified transfer form identifying the receiving broker. Computershare will not act upon any instruction to transfer directly registered shares into beneficial form without this form signed by the shareholder. In addition, Computershare needs the relevant account numbers to perform such an instruction. We recommend not disclosing account numbers to third parties as an additional security measure.
No. Shareholders can themselves chose to move directly registered shares into beneficial ownership through an intermediary such as a broker. To do this, shareholders should instruct the transfer agent (such as Computershare) to deposit their shares into DTCC form and submit a signed and indemnified transfer form identifying the receiving broker. Computershare will not act upon any instruction to transfer directly registered shares into beneficial form without this form signed by the shareholder. In addition, Computershare needs the relevant account numbers to perform such an instruction. We recommend not disclosing account numbers to third parties as an additional security measure.
Registered and beneficial shareholders
Registered and beneficial shareholders
What is a registered shareholder?
What is a registered shareholder?
Registered shareholders, also known as "shareholders of record," are people or entities that hold shares directly in their own name on the company register. The issuer (or more usually its transfer agent, such as Computershare) keeps the records of ownership for the registered shareholders and provides services such as transferring shares, paying dividends, coordinating shareholder communications and more. Shares can be held in both electronic (book entry) through the Direct Registration System (DRS) or certificated form (when permitted by the issuer company).
Registered shareholders, also known as "shareholders of record," are people or entities that hold shares directly in their own name on the company register. The issuer (or more usually its transfer agent, such as Computershare) keeps the records of ownership for the registered shareholders and provides services such as transferring shares, paying dividends, coordinating shareholder communications and more. Shares can be held in both electronic (book entry) through the Direct Registration System (DRS) or certificated form (when permitted by the issuer company).
What are the benefits of being a registered shareholder?
What are the benefits of being a registered shareholder?
Ownership is recorded in your name directly on the register of the company. You are legally recognized as the direct owner of the shares. Computershare, as agent for the issuer, gives registered shareholders access to their holdings through our online Investor Center platform. Registered shareholders receive a proxy and can cast their vote directly at the company's shareholder meetings. The company has real time visibility of shareowners and can efficiently communicate with them. Other common registered shareholder rights include the right to transfer ownership of their shares to others, to directly receive share dividends and also to inspect certain corporate documents.
Ownership is recorded in your name directly on the register of the company. You are legally recognized as the direct owner of the shares. Computershare, as agent for the issuer, gives registered shareholders access to their holdings through our online Investor Center platform. Registered shareholders receive a proxy and can cast their vote directly at the company's shareholder meetings. The company has real time visibility of shareowners and can efficiently communicate with them. Other common registered shareholder rights include the right to transfer ownership of their shares to others, to directly receive share dividends and also to inspect certain corporate documents.
What is a beneficial shareholder?
What is a beneficial shareholder?
Beneficial shareholders have their stock held by an intermediary such as a broker. When shares are kept in this manner, it is often referred to as keeping the shares in "street name."
Beneficial shareholders have their stock held by an intermediary such as a broker. When shares are kept in this manner, it is often referred to as keeping the shares in "street name."
Many investors choose to be beneficial owners. They access their investments and account balances and other information through their broker/intermediary's online platform. All beneficial shares are generally held in electronic (book entry) form through the Depository Trust Company (DTC). In certain circumstances, shares may be 'lent' by the brokerage firm to cover other trading activity, such as short sells by others. The company has very little visibility of beneficial investors whose shares are held in "street name", and communications from the company are routed through the broker, usually by an agent acting for the broker.
Many investors choose to be beneficial owners. They access their investments and account balances and other information through their broker/intermediary's online platform. All beneficial shares are generally held in electronic (book entry) form through the Depository Trust Company (DTC). In certain circumstances, shares may be 'lent' by the brokerage firm to cover other trading activity, such as short sells by others. The company has very little visibility of beneficial investors whose shares are held in "street name", and communications from the company are routed through the broker, usually by an agent acting for the broker.
Investor Center
Investor Center
Can I buy and sell shares through Computershare/Investor Center?
Can I buy and sell shares through Computershare/Investor Center?
Yes, you can buy and sell shares/stock in companies for whom Computershare is the transfer agent/registrar through Investor Center once you have signed up for an account. Computershare charges fees for these services.
Yes, you can buy and sell shares/stock in companies for whom Computershare is the transfer agent/registrar through Investor Center once you have signed up for an account. Computershare charges fees for these services.
Are all companies listed in Investor Center?
Are all companies listed in Investor Center?
Only companies for whom Computershare is the transfer agent/registrar are found on Investor Center. However, you can manually enter investments in other companies for reference but details such as share price will not automatically update and you cannot use Investor Center to buy or sell such shares.
Only companies for whom Computershare is the transfer agent/registrar are found on Investor Center. However, you can manually enter investments in other companies for reference but details such as share price will not automatically update and you cannot use Investor Center to buy or sell such shares.
What do I need to register at Computershare Investor Center?
What do I need to register at Computershare Investor Center?
We'll need to verify your identity. Depending on what information you can provide, we may need to ask you to confirm your Social Security Number (SSN), Employer Identification Number (EIN), ZIP code and the name of the company in which you are a shareholder. If you're based outside the US, we may need to confirm other details relevant to your jurisdiction.
We'll need to verify your identity. Depending on what information you can provide, we may need to ask you to confirm your Social Security Number (SSN), Employer Identification Number (EIN), ZIP code and the name of the company in which you are a shareholder. If you're based outside the US, we may need to confirm other details relevant to your jurisdiction.
Click here for detailed instructions on how to set up your account.
Click here for detailed instructions on how to set up your account.
Do I need to use Investor Center in order to have my shares registered in DRS form?
Do I need to use Investor Center in order to have my shares registered in DRS form?
No. You can be registered on the company's register without having to be registered with Investor Center.
No. You can be registered on the company's register without having to be registered with Investor Center.
How do you allocate account numbers?
How do you allocate account numbers?
We use a proprietary algorithm across all our clients, so numbers are not company specific.
We use a proprietary algorithm across all our clients, so numbers are not company specific.
Is it possible to access a shareholder’s Investor Center account and view their balance and recent transactions just using an account number?
Is it possible to access a shareholder’s Investor Center account and view their balance and recent transactions just using an account number?
No. An account number alone is not enough information to request changes or transact on a Computershare Investor account.
No. An account number alone is not enough information to request changes or transact on a Computershare Investor account.
Is it possible to consolidate or merge two accounts when there are different beneficiaries named for transfer on death?
Is it possible to consolidate or merge two accounts when there are different beneficiaries named for transfer on death?
No. It’s not possible to consolidate or merge two accounts with the same registration name if there are different beneficiaries named for transfer on death (TOD). However, the accounts can be merged if the same beneficiary is (or beneficiaries are) named on both accounts (or if no beneficiaries are named) and the allocation of the distributions to each beneficiary is also the same on both.
No. It’s not possible to consolidate or merge two accounts with the same registration name if there are different beneficiaries named for transfer on death (TOD). However, the accounts can be merged if the same beneficiary is (or beneficiaries are) named on both accounts (or if no beneficiaries are named) and the allocation of the distributions to each beneficiary is also the same on both.
Are you developing an app?
Are you developing an app?
We're constantly looking to improve our services. While we can't commit specifically to the launch of a mobile app for Investor Center at present, we're working on a range of improvements that we believe will enhance the experience of users.
We're constantly looking to improve our services. While we can't commit specifically to the launch of a mobile app for Investor Center at present, we're working on a range of improvements that we believe will enhance the experience of users.
Transferring shares/stock from your broker to DRS
Transferring shares/stock from your broker to DRS
How do I transfer my shares/stock from my broker into DRS form at Computershare if I live outside the US and my shares are held by a non-US broker?
How do I transfer my shares/stock from my broker into DRS form at Computershare if I live outside the US and my shares are held by a non-US broker?
Contact your broker. Your broker may use a custodian in DTC to hold shares in DTC. Only DTC participants can initiate a transfer to create a DRS holding in your name at Computershare, if the shares are held via DTC (please see above). Processes may vary depending on your jurisdiction.
Contact your broker. Your broker may use a custodian in DTC to hold shares in DTC. Only DTC participants can initiate a transfer to create a DRS holding in your name at Computershare, if the shares are held via DTC (please see above). Processes may vary depending on your jurisdiction.
How long does it take to transfer shares from beneficial to registered ownership?
How long does it take to transfer shares from beneficial to registered ownership?
We can't usually tell how long has passed between a shareholder's request to transfer shares to direct ownership and the request being passed to us by the intermediary but, once we receive it, we should process it fully by the end of the next working day.
We can't usually tell how long has passed between a shareholder's request to transfer shares to direct ownership and the request being passed to us by the intermediary but, once we receive it, we should process it fully by the end of the next working day.
Are you notified when a shareholder asks an intermediary to transfer shares to registered ownership through Computershare?
Are you notified when a shareholder asks an intermediary to transfer shares to registered ownership through Computershare?
No. Computershare does not receive any information about a request to transfer shares to DRS. We are only notified when the transfer is initiated by a DTC participant. A DTC participant may be your US broker, a clearing firm acting for your US broker, or a custodian acting for your international broker or another intermediary (e.g. an international central securities depositary) who, in turn, is acting for your international broker. We have no visibility of where your instruction sits in the chain.
No. Computershare does not receive any information about a request to transfer shares to DRS. We are only notified when the transfer is initiated by a DTC participant. A DTC participant may be your US broker, a clearing firm acting for your US broker, or a custodian acting for your international broker or another intermediary (e.g. an international central securities depositary) who, in turn, is acting for your international broker. We have no visibility of where your instruction sits in the chain.
Do you route share orders directly to the exchanges?
Do you route share orders directly to the exchanges?
Yes. We instruct our broker to execute all orders on an applicable exchange, for example, the New York Stock Exchange. We do not receive ‘payment for order flow’ or route orders to dark pools.
Yes. We instruct our broker to execute all orders on an applicable exchange, for example, the New York Stock Exchange. We do not receive ‘payment for order flow’ or route orders to dark pools.
Can you tell me if a particular broker is currently transferring shares to direct ownership through Computershare?
Can you tell me if a particular broker is currently transferring shares to direct ownership through Computershare?
We do not publish a list. Please ask individual brokers directly about the services they offer. We're able to process any valid transfer initiated by a DTCC participant to transfer shares to direct ownership, and we usually complete the transaction by the end of the next working day, following receipt of that request from DTCC.
We do not publish a list. Please ask individual brokers directly about the services they offer. We're able to process any valid transfer initiated by a DTCC participant to transfer shares to direct ownership, and we usually complete the transaction by the end of the next working day, following receipt of that request from DTCC.
My broker is reporting a problem with the transfer of my shares to direct ownership
My broker is reporting a problem with the transfer of my shares to direct ownership
Your broker may use a custodian in DTC to hold shares in DTC. Only DTC participants can initiate a transfer to create a DRS holding in your name at Computershare, if the shares are held via DTC (please see above). Processes may vary depending on your jurisdiction and the number of intermediaries in the chain. Computershare is able to process any request for a transfer of shares to direct ownership that includes the necessary information for the transfer to take place, and we usually complete the transaction the working day after the request comes through. You do not need an account with Computershare for a DRS transfer to be initiated.
Your broker may use a custodian in DTC to hold shares in DTC. Only DTC participants can initiate a transfer to create a DRS holding in your name at Computershare, if the shares are held via DTC (please see above). Processes may vary depending on your jurisdiction and the number of intermediaries in the chain. Computershare is able to process any request for a transfer of shares to direct ownership that includes the necessary information for the transfer to take place, and we usually complete the transaction the working day after the request comes through. You do not need an account with Computershare for a DRS transfer to be initiated.
Why doesn’t Computershare work with certain brokers/Why can’t my non-US broker get my shares registered?
Why doesn’t Computershare work with certain brokers/Why can’t my non-US broker get my shares registered?
We accept DRS transfer requests from DTC participants, as the DRS system is facilitated through DTC. If your broker is not a DTC participant, your broker should discuss how to give effect to a DRS transfer (on your behalf) by working with its clearing firm or custodian in DTC, or other intermediary that in turn may have a commercial custody or clearing arrangement with a DTC participant.
We accept DRS transfer requests from DTC participants, as the DRS system is facilitated through DTC. If your broker is not a DTC participant, your broker should discuss how to give effect to a DRS transfer (on your behalf) by working with its clearing firm or custodian in DTC, or other intermediary that in turn may have a commercial custody or clearing arrangement with a DTC participant.
Whom would you notify if you had to reject a DRS transfer because there were not enough shares?
Whom would you notify if you had to reject a DRS transfer because there were not enough shares?
In the unusual event we needed to reject a DRS transfer owing to insufficient shares in the name of Cede & Co (as transferor), we anticipate we would let our issuer client, DTCC, the broker and the investor know.
In the unusual event we needed to reject a DRS transfer owing to insufficient shares in the name of Cede & Co (as transferor), we anticipate we would let our issuer client, DTCC, the broker and the investor know.
Are you experiencing delays with processing shareholder registrations? Is there a backlog?
Are you experiencing delays with processing shareholder registrations? Is there a backlog?
No. We have not experienced delays in processing new shareholder registrations in DRS form. We generally complete all requests to transfer from “street name” to registered form by the end of the next working day after receipt, provided such request is in good order (well within regulated timeframes). Please note that we have no knowledge or visibility of the point at which a beneficial owner asks their intermediary to initiate the transfer of their position from ‘street name’ to a direct registered shareholding and the relevant DTC participant initiating a DRS transfer via DTC with the required information.
No. We have not experienced delays in processing new shareholder registrations in DRS form. We generally complete all requests to transfer from “street name” to registered form by the end of the next working day after receipt, provided such request is in good order (well within regulated timeframes). Please note that we have no knowledge or visibility of the point at which a beneficial owner asks their intermediary to initiate the transfer of their position from ‘street name’ to a direct registered shareholding and the relevant DTC participant initiating a DRS transfer via DTC with the required information.
How will tax apply to my transfer?
How will tax apply to my transfer?
We can't give advice on tax or retirement accounts, and you should discuss this with your financial advisor. If you have a question about your specific account with Computershare, please contact us on +1 (201) 680 6578 or 800 522 6645.
We can't give advice on tax or retirement accounts, and you should discuss this with your financial advisor. If you have a question about your specific account with Computershare, please contact us on +1 (201) 680 6578 or 800 522 6645.
I’m outside of the US. Is there a number I can ring to discuss my GameStop shareholding?
I’m outside of the US. Is there a number I can ring to discuss my GameStop shareholding?
As well as calling our US Contact Center directly, we have set up a dedicated number to field GameStop enquiries: + 800 3823 3823. This is free to phone from a landline in the following countries…
As well as calling our US Contact Center directly, we have set up a dedicated number to field GameStop enquiries: + 800 3823 3823. This is free to phone from a landline in the following countries…
AustriaBelgiumCzech RepublicDenmarkFinlandFranceGermanyGreeceHong KongHungaryIcelandIrelandIsraelNetherlandsNew ZealandNorwayPolandSpainSwedenThailandUK
AustriaBelgiumCzech RepublicDenmarkFinlandFranceGermanyGreeceHong KongHungaryIcelandIrelandIsraelNetherlandsNew ZealandNorwayPolandSpainSwedenThailandUK
International shareholders
International shareholders
Can I register for Investor Center to manage shares in a US-listed company if I live outside the US?
Can I register for Investor Center to manage shares in a US-listed company if I live outside the US?
Yes. You can register to use our US Investor Center if you are not a US resident. We will use details relevant to your jurisdiction to confirm your identity.
Yes. You can register to use our US Investor Center if you are not a US resident. We will use details relevant to your jurisdiction to confirm your identity.
Can I trade shares via Investor Center if I live outside the US?
Can I trade shares via Investor Center if I live outside the US?
Yes. Please be aware that, although this should be straightforward via Investor Center, transferring 'off market' may require a paper-based transfer form and a 'medallion guarantee' to be authorized.
Yes. Please be aware that, although this should be straightforward via Investor Center, transferring 'off market' may require a paper-based transfer form and a 'medallion guarantee' to be authorized.
Do you pay international payments in currencies other than US dollars?
Do you pay international payments in currencies other than US dollars?
Optionally, an international payment can be made in foreign currency (e.g. Euro, GBP or AUD).
Optionally, an international payment can be made in foreign currency (e.g. Euro, GBP or AUD).
How do I transfer shares to someone outside of the US?
How do I transfer shares to someone outside of the US?
You can use Transfer Wizard at https://www-us.computershare.com/TransferWizard/default.aspx?ReturnUrl=%2ftransferwizard. You can find an FAQ on Transfer Wizard at https://www-us.computershare.com/TransferWizard/FAQs.aspx.
You can use Transfer Wizard at https://www-us.computershare.com/TransferWizard/default.aspx?ReturnUrl=%2ftransferwizard. You can find an FAQ on Transfer Wizard at https://www-us.computershare.com/TransferWizard/FAQs.aspx.
What fees will I have to pay to my non-US broker to transfer my shares to registered ownership through Computershare?
What fees will I have to pay to my non-US broker to transfer my shares to registered ownership through Computershare?
You need to discuss this with your broker, who in turn may need to work with its custodian in DTC.
You need to discuss this with your broker, who in turn may need to work with its custodian in DTC.
How does registered shareholding relate to Individual Savings Accounts (ISAs) in the UK?
How does registered shareholding relate to Individual Savings Accounts (ISAs) in the UK?
We can't give advice on tax or ISAs, and you should discuss this with your financial advisor. If you have a question about your specific account with Computershare, please contact us on +1 (201) 680 6578 or 800 522 6645.
We can't give advice on tax or ISAs, and you should discuss this with your financial advisor. If you have a question about your specific account with Computershare, please contact us on +1 (201) 680 6578 or 800 522 6645.
Questions about your shares in DRS at Computershare
Questions about your shares in DRS at Computershare
Can Computershare ‘lend’ shares that are registered in my name?
Can Computershare ‘lend’ shares that are registered in my name?
No. This is not an authorized function of a transfer agent for shares held in registered form.
No. This is not an authorized function of a transfer agent for shares held in registered form.
How can I keep track of the shares/stock I buy/sell?
How can I keep track of the shares/stock I buy/sell?
The shares/stock you own, buy or sell in companies for whom Computershare is transfer agent/registrar can be monitored and accessed through your Investor Center account.
The shares/stock you own, buy or sell in companies for whom Computershare is transfer agent/registrar can be monitored and accessed through your Investor Center account.
Are shares held through Computershare/Investor Center registered ownership shares or beneficially owned shares?
Are shares held through Computershare/Investor Center registered ownership shares or beneficially owned shares?
Shares managed directly through our Investor Center are transferred by DRS are entered onto the register in the shareholder's name.
Shares managed directly through our Investor Center are transferred by DRS and entered onto the register in the shareholder's name.
How does Computershare ensure there is a balance between shares that are directly/indirectly held?
How does Computershare ensure there is a balance between shares that are directly/indirectly held?
We use double-entry accounting systems that ensure there is always an accurate balance between shares held directly by registered shareholders and those held by Cede & Co on behalf of DTC, banks & brokers and beneficial investors. This means that for every share transferred through DRS that can be registered on the share register, there is one fewer recorded as being in Cede & Co.
We use double-entry accounting systems that ensure there is always an accurate balance between shares held directly by registered shareholders and those held by Cede & Co on behalf of DTC, banks & brokers and beneficial investors. This means that for every share transferred through DRS that can be registered on the share register, there is one fewer recorded as being in Cede & Co.
If an investor move their shares to DRS via Computershare, is their account insured (for example through FDIC) if Computershare became insolvent?
If an investor move their shares to DRS via Computershare, is their account insured (for example through FDIC) if Computershare became insolvent?
Investors are covered by different arrangements. Computershare’s US Transfer Agent business is regulated by the SEC. The business forms part of a global group, Computershare Limited, which is a public company listed on the Australian Securities Exchange (ASX). At Group level we disclose financial information publicly. Additionally we engage external auditors in line with the regulations of all the jurisdictions in which we operate. We also carry professional indemnity insurance to underpin our services. Importantly, as a transfer agent, we act as an agent for each client’s issue of equity in maintaining a register of ownership on their behalf. Investors may elect to be registered directly on this register. As direct registered shareholders, investors do not need SIPC insurance to underpin Computershare’s transfer agent function or protect against any insolvency of Computershare, since their shares are recorded on the company’s register, and held directly by them subject to relevant corporate law and regulation. Unlike a broker-dealer (where SIPC insurance may apply), Computershare is not holding the shares as an intermediary on the shareholder’s behalf. Computershare does not lend securities.
Investors are covered by different arrangements. Computershare’s US Transfer Agent business is regulated by the SEC. The business forms part of a global group, Computershare Limited, which is a public company listed on the Australian Securities Exchange (ASX). At Group level we disclose financial information publicly. Additionally we engage external auditors in line with the regulations of all the jurisdictions in which we operate. We also carry professional indemnity insurance to underpin our services. Importantly, as a transfer agent, we act as an agent for each client’s issue of equity in maintaining a register of ownership on their behalf. Investors may elect to be registered directly on this register. As direct registered shareholders, investors do not need SIPC insurance to underpin Computershare’s transfer agent function or protect against any insolvency of Computershare, since their shares are recorded on the company’s register, and held directly by them subject to relevant corporate law and regulation. Unlike a broker-dealer (where SIPC insurance may apply), Computershare is not holding the shares as an intermediary on the shareholder’s behalf. Computershare does not lend securities.
Does Computershare lend out shares held in registered form?
Does Computershare lend out shares held in registered form?
Computershare does not lend out shares held in registered form as these shares are owned by the registered holder. For operational efficiency, a small portion of the aggregate number of DSPP shares is held on Computershare’s behalf (for the benefit of plan participants) by arrangement with our broker. These particular shares are maintained by the broker (for the benefit of Computershare, and in turn, for the benefit of plan participants) in DTC. Our broker is not permitted to lend out any of these shares.
Computershare does not lend out shares held in registered form as these shares are owned by the registered holder. For operational efficiency, a small portion of the aggregate number of DSPP shares is held on Computershare’s behalf (for the benefit of plan participants) by arrangement with our broker. These particular shares are maintained by the broker (for the benefit of Computershare, and in turn, for the benefit of plan participants) in DTC. Our broker is not permitted to lend out any of these shares.
Can directly registered shares loaned or otherwise accessed by the DTCC, the DTC or any other entity?
Can directly registered shares loaned or otherwise accessed by the DTCC, the DTC or any other entity?
DTCC/DTC and Cede & Co cannot borrow shares from other registered shareholders. Computershare does not lend securities. Shares in direct registered form can be accessed by intermediaries where they are authorized to do so by the investor to sell or transfer them. This is evidenced to the Transfer Agent by the broker or bank transmitting the investor’s name and address, number of shares to be transferred and the investor’s unique holder identification number. This information is transmitted by the broker or bank through DTC to the Transfer Agent using the DRS Profile System. DTC’s FAST System governs the arrangement for managing Cede & Co’s dematerialized balance of shares on the register. Cede & Co.’s holding increases as deposits into DTC are made by banks and brokers and decreases as withdrawals are made by those parties for investors. Please see the video above illustrating these processes for more information.
DTCC/DTC and Cede & Co cannot borrow shares from other registered shareholders. Computershare does not lend securities. Shares in direct registered form can be accessed by intermediaries where they are authorized to do so by the investor to sell or transfer them. This is evidenced to the Transfer Agent by the broker or bank transmitting the investor’s name and address, number of shares to be transferred and the investor’s unique holder identification number. This information is transmitted by the broker or bank through DTC to the Transfer Agent using the DRS Profile System. DTC’s FAST System governs the arrangement for managing Cede & Co’s dematerialized balance of shares on the register. Cede & Co.’s holding increases as deposits into DTC are made by banks and brokers and decreases as withdrawals are made by those parties for investors. Please see the video above illustrating these processes for more information.
What is the maximum limit order possible through your systems?
What is the maximum limit order possible through your systems?
As of February 28, 2023, the maximum limit price you can set is dynamically capped at 600% above the current market price (the equivalent of seven times the current price) of the particular securities. For example, if you want to sell and the current market price of the share is $10 per share and your limit order is set at $70 per share, your order will not execute until the market price reaches $70 and a buyer executes the other side of the trade (a purchase) at $70 per share. The limit order price cap is dynamic and changes with fluctuations in share prices. Thus, if the market price increases to $12, the maximum limit order price will increase to $84.
As of February 28, 2023, the maximum limit price you can set is dynamically capped at 600% above the current market price (the equivalent of seven times the current price) of the particular securities. For example, if you want to sell and the current market price of the share is $10 per share and your limit order is set at $70 per share, your order will not execute until the market price reaches $70 and a buyer executes the other side of the trade (a purchase) at $70 per share. The limit order price cap is dynamic and changes with fluctuations in share prices. Thus, if the market price increases to $12, the maximum limit order price will increase to $84.
What is a limit order?
What is a limit order?
A limit order is a specific instruction that an investor provides to Computershare to confirm the minimum price at which they request that their shares be sold.
A limit order is a specific instruction that an investor provides to Computershare to confirm the minimum price at which they request that their shares be sold.
A limit order differs fundamentally from a market order. A market order is an instruction to buy or sell a stock at the prevailing market price at that particular time, without any pre-set limit on the price.
A limit order differs fundamentally from a market order. A market order is an instruction to buy or sell a stock at the prevailing market price at that particular time, without any pre-set limit on the price.
Can I sell shares through Computershare?
Can I sell shares through Computershare?
Yes. You can sell shares in companies for whom Computershare is the transfer agent directly through Investor Center.
Yes. You can sell shares in companies for whom Computershare is the transfer agent directly through Investor Center.
Do I need to buy shares through a broker and then transfer them to Computershare, or can I buy shares through Computershare directly?
Do I need to buy shares through a broker and then transfer them to Computershare, or can I buy shares through Computershare directly?
You can buy and sell shares/stock in companies for whom Computershare is the transfer agent/registrar directly through Investor Center once you have signed up for an account. Computershare charges fees for these services.
You can buy and sell shares/stock in companies for whom Computershare is the transfer agent/registrar directly through Investor Center once you have signed up for an account. Computershare charges fees for these services.
Are DRS shares ‘locked up’ on Computershare’s systems?
Are DRS shares ‘locked up’ on Computershare’s systems?
No. Shares in DRS form can be sold and purchased via the US public markets and can only be transferred by the investor or his or her broker with permission.
No. Shares in DRS form can be sold and purchased via the US public markets and can only be transferred by the investor or his or her broker with permission.
Can I get my dividend in NFT form?
Can I get my dividend in NFT form?
A dividend would only be paid in NFT form if the issuer decided that this is the format they would like to use.
A dividend would only be paid in NFT form if the issuer decided that this is the format they would like to use.
Where can I find more information about selling shares through Computershare?
Where can I find more information about selling shares through Computershare?
You can find out more information at https://www5.nohold.net/Computershare/ukp.aspx?login=1&pid=18&ruleid=3024&donelr=1
You can find out more information at https://www5.nohold.net/Computershare/ukp.aspx?login=1&pid=18&ruleid=3024&donelr=1
What happens to my registered shareholding if Computershare is no longer the transfer agent?
What happens to my registered shareholding if Computershare is no longer the transfer agent?
In the context of registered shareholding Computershare as transfer agent is acting as a recordkeeper. Transfer agents do not have ownership of the securities for which they maintain the records of in any circumstances.
In the context of registered shareholding Computershare as transfer agent is acting as a recordkeeper. Transfer agents do not have ownership of the securities for which they maintain the records of in any circumstances.
Do you hold SIPC insurance (or any other insurance to protect shareholders)?
Do you hold SIPC insurance (or any other insurance to protect shareholders)?
SIPC is not relevant in the context of transfer agents, as investors' assets are on the register, and the register would be taken on by a successor agent. Computershare carries professional indemnity insurance as cover for other issues.
SIPC is not relevant in the context of transfer agents, as investors' assets are on the register, and the register would be taken on by a successor agent. Computershare carries professional indemnity insurance as cover for other issues.
Shareholder communications
Shareholder communications
Why do you send information through the post rather than using email or phone?
Why do you send information through the post rather than using email or phone?
In order to improve information security and help prevent fraud, Computershare sends certain information to shareholders through the post. However, if you are a shareholder in GameStop and you are based in Europe, Computershare will mail ‘pin packs’ — which contain the verification code that enables access to Investor Center — to you from our facility in the UK, meaning they should arrive within one to two weeks. We are also looking at other ways to ensure communications can reach non-US shareholders sooner.
In order to improve information security and help prevent fraud, Computershare sends certain information to shareholders through the post. However, if you are a shareholder in GameStop and you are based in Europe, Computershare will mail ‘pin packs’ — which contain the verification code that enables access to Investor Center — to you from our facility in the UK, meaning they should arrive within one to two weeks. We are also looking at other ways to ensure communications can reach non-US shareholders sooner.
What are the benefits of switching to digital shareholder communications?
What are the benefits of switching to digital shareholder communications?
E-comms means the company in which you own shares can communicate with you more easily, quickly and cost effectively
E-comms means the company in which you own shares can communicate with you more easily, quickly and cost effectively
E-comms can be a more reliable method of ensuring you receive the information you need
E-comms can be a more reliable method of ensuring you receive the information you need
E-comms mean you can immediately gain receipt of proxy material, annual reports, notices of meetings and other materials
E-comms mean you can immediately gain receipt of proxy material, annual reports, notices of meetings and other materials
E-comms enable you to vote your proxy online for the proposals put forth to shareholders rather than having to return your vote through the mail
E-comms enable you to vote your proxy online for the proposals put forth to shareholders rather than having to return your vote through the mail
E-comms mean less paper, printing and transport, which reduces carbon emissions, uses fewer resources and means a more positive impact on our planet
E-comms mean less paper, printing and transport, which reduces carbon emissions, uses fewer resources and means a more positive impact on our planet
With more and more shareholders, managers and directors focusing on a corporation’s environmental, social and governance (ESG) initiatives, e-comms can help align a company’s practices with its sustainability goals
With more and more shareholders, managers and directors focusing on a corporation’s environmental, social and governance (ESG) initiatives, e-comms can help align a company’s practices with its sustainability goals
How to I enroll in digital shareholder communications?
How to I enroll in digital shareholder communications?
If you have an Investor Center account:
If you have an Investor Center account:
Log in at www.computershare.com/investor
Log in at www.computershare.com/investor
Click on 'View and update your profile'
Click on 'View and update your profile'
Click on 'Communication Preferences' and then 'Account Communication Preferences'
Click on 'Communication Preferences' and then 'Account Communication Preferences'
You will see a list of your shareholdings
You will see a list of your shareholdings
For the shareholding for which you would like to register for e-comms, click 'Edit'
For the shareholding for which you would like to register for e-comms, click 'Edit'
Enter the email address you would like e-comms notifications to go to (or select 'Use same email as Investor Centre Membership'
Enter the email address you would like e-comms notifications to go to (or select 'Use same email as Investor Centre Membership'
Select 'Email' for each of the types of material you would like to receive notification about via email
Select 'Email' for each of the types of material you would like to receive notification about via email
Review the Terms and Conditions (which you can find by clicking on Terms and Conditions)
Review the Terms and Conditions (which you can find by clicking on Terms and Conditions)
Select 'I agree to the Terms and Conditions'
Select 'I agree to the Terms and Conditions'
Click submit
Click submit
You should now see a message confirming that the update to your communications preferences has been successful
You should now see a message confirming that the update to your communications preferences has been successful
You can follow these steps to set your delivery preferences for other securities you hold for which you would like to receive e-comms
You can follow these steps to set your delivery preferences for other securities you hold for which you would like to receive e-comms
How does digital shareholder communications work?
How does digital shareholder communications work?
Once you set your preferences to receive digital communications, you’ll receive email notifications when new material, such as an annual reports, proxy voting forms, and statements are available to view online. Your email notification will be accompanied with a link to a page on Investor Center, where you can securely log in and view the available communications and documents.
Once you set your preferences to receive digital communications, you’ll receive email notifications when new material, such as an annual reports, proxy voting forms, and statements are available to view online. Your email notification will be accompanied with a link to a page on Investor Center, where you can securely log in and view the available communications and documents.
How can I enroll in text messaging?
How can I enroll in text messaging?
US shareholders in US companies can also enroll in text messaging to receive notifications, alerts and select other account transactions via text message. Shareholders must have a US mobile number and a phone that can receive SMS/text messages.
US shareholders in US companies can also enroll in text messaging to receive notifications, alerts and select other account transactions via text message. Shareholders must have a US mobile number and a phone that can receive SMS/text messages.
If you have an Investor Center account:
If you have an Investor Center account:
Log in at www.computershare.com/investor
Log in at www.computershare.com/investor
Click on ‘View and update your profile’
Click on ‘View and update your profile’
Click on ‘Text Communications’
Click on ‘Text Communications’
You will see a field to enter your 10-digit U.S. mobile number
You will see a field to enter your 10-digit U.S. mobile number
Enter the 10-digit U.S. mobile number you would like text messages sent to
Enter the 10-digit U.S. mobile number you would like text messages sent to
Click the box next to the terms of consent
Click the box next to the terms of consent
Click submit
Click submit
You should now see a confirmation that your request to update text communications is being processed and receive a welcome text message from Computershare.
You should now see a confirmation that your request to update text communications is being processed and receive a welcome text message from Computershare.
Can I still receive hard copy materials if I’ve enrolled for ecomms?
Can I still receive hard copy materials if I’ve enrolled for ecomms?
In the event that your email communication ‘bounces’ we will send a hard copy pack to you. You
In the event that your email communication ‘bounces’ we will send a hard copy pack to you. You