CCPA Notice - December 2020
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Privacy NoticeCCPA NoticeData Protection AddendumCookies PolicyTerms of Use
Privacy NoticeCCPA NoticeData Protection AddendumCookies PolicyTerms of Use
California Consumer Privacy Act Notice
California Consumer Privacy Act Notice
Effective: January 1, 2020.
Effective: January 1, 2021.
This notice addresses the specific disclosure requirements under the California Consumer Privacy Act of 2018 (“CCPA”). For more information about the data we collect and how we use it, please review our Privacy Notice.
This notice addresses the specific disclosure requirements under the California Consumer Privacy Act of 2018 (“CCPA”). It is incorporated into the Coursera Privacy Notice and applies to personal information about California residents using our Site and Services (“Consumers,” “You,” or “Your”) that we collected over the previous 12 months. For purposes of the CCPA, personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.
Personal Information Collection and Purposes
We collect and use personal information regarding California residents for the purposes described below including:
In the event of a conflict between this CCPA Notice and any of our other privacy notices, this CCPA Notice shall control only with respect to the personal information of California residents.
For more information about the data we collect and how we use it, please review our Privacy Notice.
Personal Information Purposes of Processing
This section describes the purposes for which we collect and use personal information. We collect and use personal information regarding California residents for the purposes described below:
run, grow and develop our business;
run, grow and develop our business;
operate our Site and provide our Services;
operate our Site and provide our Services;
select appropriately skilled and qualified suppliers;
select appropriately skilled and qualified suppliers;
build relationships with partners and academic institutions;
build relationships with partners and academic institutions;
carry out research and statistical analysis;
carry out research and statistical analysis;
carry out marketing and business development; and
carry out marketing and business development; and
for internal administrative and auditing purposes.
for internal administrative and auditing purposes.
We do not sell your personal information. We may share it to support our operational needs in providing our Site and Services to you, as described in our Privacy Notice. These operational needs, known as “business purposes” under the CCPA, are described below. In addition, we may share personal information at your direction.
We do not sell your personal information and we do not have actual knowledge that we sell the personal information of minors under 16 years of age. We may disclose personal information to other parties as follows:.
Service Providers
Service Providers
We may share personal information with Service Providers, as defined by the CCPA, in order to have them perform services specified by a written contract or with others for a purpose permitted by the CCPA, such as responding to a law enforcement request.
We may disclose personal information to our service providers in order to have them perform services that assist us in fulfilling the purposes listed above. Our service providers provide us with a range of services including: hosting our Site, processing payments, legal and accounting professional services, postal and email delivery, conducting analysis to improve our products and Site, fulfilling requests you make, managing payments, and answering your questions. We don’t allow our service providers to retain, use, or otherwise handle the data we provide to them for their own purposes.
Security
Security
We may share personal information with our partners, service providers, and law enforcement to secure our Site and Services, including to detect, prevent, and investigate security incidents or violations of our Terms of Use or applicable laws.
We may disclose personal information to our partners, service providers, and law enforcement to secure our Site and Services, including to detect, prevent, and investigate security incidents or violations of our Terms of Use or applicable laws.
Audits
Audits
We may share personal information with partners and service providers in order to audit interactions and transactions.
We may disclose personal information to our partners and service providers in order to audit interactions and transactions for legal compliance and other purposes.
Service Improvements
Service Improvements
We may share personal information with our partners and service providers in order to improve our Site and Services, such as to identify bugs, repair errors, or ensure that services function as intended, or conduct internal research and analysis to improve our technology.
We may disclose personal information to our service providers in order to improve our Site and Services, such as to identify bugs, repair errors, or ensure that services function as intended, or conduct internal research and analysis to improve our technology.
We may disclose personal information to third parties at your direction.
Personal Information Categories
Personal Information Categories
Our Privacy Notices covers our personal information collection and usage more fully. The chart below organizes personal information into the categories specified by the CCPA.
Our Privacy Notice covers our personal information collection and usage more fully. The chart below describes the categories of personal information we collect and the sources from which we collect the personal information, organized into the categories specified by the CCPA.
Personal Information Category
Personal Information Category
Sources
Sources
Personal information described in Cal. Civ. Code §1798.80(e)(such as name, address, telephone number, education, employment history, credit card or debit card number)
Personal information described in Cal. Civ. Code §1798.80(e)(such as name, address, telephone number, education, employment history, credit card or debit card number)
Information you provide directly or through your interactions with our Services Information from our partners or customers
Information you provide directly or through your interactions with our Services
Information from our partners or customers
Identifiers (e.g., real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers)
Identifiers (e.g., real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers)
Information you provide to us directly or through your interactions with our Site and Services (as defined in our Terms of Use and Privacy Notice) Vendors that provide information to help us serve relevant ads and understand the ads’ effectiveness
Information you provide to us directly or through your interactions with our Site and Services (as defined in our Terms of Use and Privacy Notice)
Vendors that provide information to help us serve relevant ads and understand the ads’ effectiveness
Characteristics of protected classifications under California or Federal law (e.g., your gender or age) (“Characteristics of Protected Classifications”)
Characteristics of protected classifications under California or Federal law (e.g., your gender or age) (“Characteristics of Protected Classifications”)
Information you provide to us directly
Information you provide to us directly
Commercial information (e.g., information regarding products or services purchased, obtained, or considered)
Commercial information (e.g., information regarding products or services purchased, obtained, or considered)
Information you provide to us directly, such as purchasing a standalone course or subscription Your interactions with our Site and Services Information from our partners and customers
Information you provide to us directly, such as purchasing standalone content or a subscription
Your interactions with our Site and Services
Information from our partners and customers
Internet or Other Electronic Network Activity Information (e.g., browsing history, search history, and information regarding your interactions with our Services)
Internet or Other Electronic Network Activity Information (e.g., browsing history, search history, and information regarding your interactions with our Services)
Your interactions with our Site and Services
Your interactions with our Site and Services
Geolocation Data
Geolocation Data
Information you provide to us directly or through your interactions with our Site and Services
Information you provide to us directly or through your interactions with our Site and Services
Professional or Employment-Related Information
Professional or Employment-Related Information
Information you provide to us directly Information from our customers, partners, or your employer
Information you provide to us directly
Information from our customers, partners, or your employer
Inferences
Inferences
Information you provide to us directly or through your interactions with our Site and Services Information from our partners and customers
Information you provide to us directly or through your interactions with our Site and Services
Information from our partners and customers
Audio, electronic, visual or similar information
Audio, electronic, visual or similar information
Information you provide directly or through your interactions with our Services, customers or partners
Information you provide directly or through your interactions with our Services, customers or partners
We use this personal information for the purposes outlined in our Privacy Notice.
We use this personal information for the purposes outlined in our Privacy Notice.
California Residents' Privacy Rights
California Residents' Privacy Rights
California residents have rights to request access to or deletion of their personal information and may not be discriminated against because they exercise any of their rights under the California Consumer Privacy Act in violation of Cal. Civ. Code §1798.125. They can make requests as follows: (1) use our self-serve access and deletion tools available in your account settings or (2) send an email to privacy@coursera.org with details of your specific request. California residents also have the right to opt out of the sale of their personal information; Coursera does not provide this option as we do not sell your personal information. Coursera will not collect new categories of personal information or use previously collected personal information for materially different purposes without first notifying you.
California residents have rights to request access to or deletion of their personal information and may not be discriminated against because they exercise any of their rights under the California Consumer Privacy Act in violation of Cal. Civ. Code §1798.125. You can make requests as follows: (1) use our self-serve access and deletion tools available in your account settings or (2) send an email to privacy@coursera.org with details of your specific request. We may ask that you provide certain information to verify your identity, and the information we request from you will depend on your prior interactions with us and the sensitivity of the personal information at issue. Once confirmed, we will respond to your request in accordance with the CCPA. If we deny your request, we will explain why.
You may designate an authorized agent to make a request under the CCPA on your behalf if: (1) the authorized agent is a natural person or a business entity registered with the Secretary of State of California; and (2) you sign a written declaration that you authorize the authorized agent to act on your behalf. We may ask that you provide certain information to verify your identity and that you authorized the authorized agent to act on your behalf. If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with the CCPA.
California residents also have the right to opt out of the sale of their personal information; Coursera does not provide this option as we do not sell your personal information. If you have any questions or concerns regarding this CCPA Notice, please email privacy@coursera.org.
Revisions
Below is a list of all the revisions made to the content of our Data Protection Addendum, with links to view the difference between each revision.
2020-12-18: Updated for clarity and to give additional details on the rights of California residents