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For details on our refund deadlines and policies, please refer to the information below; note that our policies differ for subscription payments vs. one-time course and Specialization purchases, and that payment options may vary from one Service to another. Please also note that we treat violations of our Terms of Use and Honor Code very seriously, and we have no obligation to offer refunds to learners who are found to be in violation of these terms, even if their requests are made within the designated refund period. Similarly, we have no obligation to offer late refunds to learners who do not pass a course or Specialization, or who are otherwise unsatisfied with their final grade.
For details on our refund deadlines and policies, please refer to the information below; note that our policies differ for subscription payments vs. one-time course and Specialization purchases, and that payment options may vary from one Service to another. Please also note that we treat violations of our Terms of Use and Honor Code very seriously, and we have no obligation to offer refunds to learners who are found to be in violation of these terms, even if their requests are made within the designated refund period. Similarly, we have no obligation to offer late refunds to learners who do not pass a course or Specialization, or who are otherwise unsatisfied with their final grade.
For more information about our refund process, including instructions for requesting a refund, please visit our Learner Help Center.
For more information about our refund process, including instructions for requesting a refund, please visit our Learner Help Center.
For Month-to-Month Subscriptions
For Month-to-Month Subscriptions
Coursera does not offer refunds for payments made on a subscription plan. To avoid being charged during a free trial promotion, you must cancel your subscription before your 7-day free trial ends. If you complete a course during the free trial period, Coursera reserves the right to require you to pay for a one-month subscription in order to receive a Course and/or Specialization Certificate.
Coursera does not offer refunds for payments made on a subscription plan. To avoid being charged during a free trial promotion, you must cancel your subscription before your 7-day free trial ends. If you complete a course during the free trial period, Coursera reserves the right to require you to pay for a one-month subscription in order to receive a Course and/or Specialization Certificate.
Your subscription will continue on a month-to-month basis unless and until you cancel your subscription or the subscription is suspended or discontinued by Coursera. For subscriptions to individual Specializations, Coursera will automatically discontinue your subscription at the end of the monthly period during which you earn a Specialization Certificate for the Specialization, unless you have subscribed through a third party marketplace that restricts Coursera’s ability to do so -- e.g., in-app purchases through the Apple App Store. Please visit the third party marketplace for information regarding their policies.
Your subscription will continue on a month-to-month basis unless and until you cancel your subscription or the subscription is suspended or discontinued by Coursera. For subscriptions to individual Specializations, Coursera will automatically discontinue your subscription at the end of the monthly period during which you earn a Specialization Certificate for the Specialization, unless you have subscribed through a third party marketplace that restricts Coursera’s ability to do so -- e.g., in-app purchases through the Apple App Store. Please visit the third party marketplace for information regarding their policies.
You must cancel your subscription before your monthly renewal date to avoid the next billing.
You must cancel your subscription before your monthly renewal date to avoid the next billing.
If you cancel your subscription, cancellation will be effective at the end of the current monthly period; you will have continued access to your subscription for the remainder of that period, but you will not receive a refund.
If you cancel your subscription, cancellation will be effective at the end of the current monthly period; you will have continued access to your subscription for the remainder of that period, but you will not receive a refund.
For 6-Month Subscriptions
For 6-Month Subscriptions
Coursera does not offer refunds for 6-month subscription payments. To avoid being charged during a free trial promotion, you must cancel your subscription before your 7-day free trial ends.
Coursera does not offer refunds for 6-month subscription payments. To avoid being charged during a free trial promotion, you must cancel your subscription before your 7-day free trial ends.
Your subscription will continue for 6 months and then automatically renew unless and until you cancel your subscription or the subscription is suspended or discontinued by Coursera.
Your subscription will continue for 6 months and then automatically renew unless and until you cancel your subscription or the subscription is suspended or discontinued by Coursera.
If you cancel your subscription, you will continue to have access until the end of the 6-month period and will not be billed for the next billing cycle.
If you cancel your subscription, you will continue to have access until the end of the 6-month period and will not be billed for the next billing cycle.
For 12-Month Subscriptions
For 12-Month Subscriptions
Coursera does not offer refunds for 12-month subscription payments. To avoid being charged during a free trial promotion, you must cancel your subscription before your 7-day free trial ends.
Coursera does not offer refunds for 12-month subscription payments. To avoid being charged during a free trial promotion, you must cancel your subscription before your 7-day free trial ends.
Your subscription will continue for 12 months and then automatically renew unless and until you cancel your subscription or the subscription is suspended or discontinued by Coursera.
Your subscription will continue for 12 months and then automatically renew unless and until you cancel your subscription or the subscription is suspended or discontinued by Coursera.
If you cancel your subscription, you will continue to have access until the end of the 12-month period and will not be billed for the next billing cycle.
If you cancel your subscription, you will continue to have access until the end of the 12-month period and will not be billed for the next billing cycle.
For Course and Specialization Purchases
For Course and Specialization Purchases
If you cancel your paid enrollment for a course, Coursera will offer you a complete refund until 14 days after payment, or until you have earned your Course Certificate, whichever is earlier. If you pre-enroll and pay for a course, Coursera will offer you a complete refund until 14 days after the course launches or until you have earned your Course Certificate, whichever is earlier. If you do not earn your Course Certificate within 180 days, your registration will expire and you will need to pay to re-enroll for the course.
If you cancel your paid enrollment for a course, Coursera will offer you a complete refund until 14 days after payment, or until you have earned your Course Certificate, whichever is earlier. If you pre-enroll and pay for a course, Coursera will offer you a complete refund until 14 days after the course launches or until you have earned your Course Certificate, whichever is earlier. If you do not earn your Course Certificate within 180 days, your registration will expire and you will need to pay to re-enroll for the course. However, if you’re taking a course through your company or organization (e.g. Coursera for Business, Refugees or Government) then you can earn your certificate as long as your company's contract with Coursera is active and your access has not expired in accordance with the terms of that contract.
If you cancel your one-time, paid enrollment for a Specialization, Coursera will offer you a complete refund until 14 days after payment, or until you earn a Course Certificate for any course in the Specialization, whichever is earlier. If you pre-enroll and pay for the Specialization, Coursera will offer you a complete refund until 14 days after the first course in the Specialization launches or until you have earned your first Course Certificate for any course in the Specialization, whichever is earlier. Unless otherwise indicated as part of the sign-up process, you have one year after you purchase a Specialization to complete the Specialization.
If you cancel your one-time, paid enrollment for a Specialization, Coursera will offer you a complete refund until 14 days after payment, or until you earn a Course Certificate for any course in the Specialization, whichever is earlier. If you pre-enroll and pay for the Specialization, Coursera will offer you a complete refund until 14 days after the first course in the Specialization launches or until you have earned your first Course Certificate for any course in the Specialization, whichever is earlier. Unless otherwise indicated as part of the sign-up process, you have one year after you purchase a Specialization to complete the Specialization.
Notwithstanding the foregoing, shorter refund periods may apply to specific courses and Specializations (e.g., for courses that are part of the UCI Professional Certificate in Applied Project Management, you will only be eligible for a full refund until seven days after your payment date). In these cases, the shorter period will be stated as part of the sign-up process for the course or Specialization.
Notwithstanding the foregoing, shorter refund periods may apply to specific courses and Specializations (e.g., for courses that are part of the UCI Professional Certificate in Applied Project Management, you will only be eligible for a full refund until seven days after your payment date). In these cases, the shorter period will be stated as part of the sign-up process for the course or Specialization.
For Other Paid Services
For Other Paid Services
Except as described in this Refund Policy or as explicitly stated as part of the sign-up process for a Service, Coursera has no obligation to provide refunds or vouchers for any other Services.
Except as described in this Refund Policy or as explicitly stated as part of the sign-up process for a Service, Coursera has no obligation to provide refunds or vouchers for any other Services.
Third Party Marketplaces
Third Party Marketplaces
Notwithstanding the foregoing, if you purchase or subscribe for a course or Specialization, or purchase any other paid Service, through a third party marketplace (e.g., in-app purchases through the Apple App Store or purchases made through certain alternative payment services), the refund policy applicable to that third party marketplace will apply, unless otherwise explicitly stated by Coursera. Except as otherwise explicitly stated by Coursera, the third party marketplace will be solely responsible for making refunds under its refund policy, and Coursera will have no refund obligations. Coursera disclaims any responsibility or liability related to any third party marketplace's refund policy or the third party's compliance or noncompliance with such policy.
Notwithstanding the foregoing, if you purchase or subscribe for a course or Specialization, or purchase any other paid Service, through a third party marketplace (e.g., in-app purchases through the Apple App Store or purchases made through certain alternative payment services), the refund policy applicable to that third party marketplace will apply, unless otherwise explicitly stated by Coursera. Except as otherwise explicitly stated by Coursera, the third party marketplace will be solely responsible for making refunds under its refund policy, and Coursera will have no refund obligations. Coursera disclaims any responsibility or liability related to any third party marketplace's refund policy or the third party's compliance or noncompliance with such policy.
Effective as of August 8, 2017
Effective as of August 22, 2017